Privacy Policy
Last updated: 6 January 2026
1. Introduction
Planning Aide ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.planningaide.com and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or email
- Submit a contact form
- Request information about our services
- Engage with our services
This information may include:
- Name and contact information (email address, phone number, postal address)
- Project details and requirements
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your enquiries and requests
- Send you information about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect our rights and prevent fraud
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data
- Contract: When processing is necessary for the performance of a contract
- Legal Obligation: When processing is necessary for compliance with a legal obligation
- Legitimate Interests: When processing is necessary for our legitimate business interests
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to legal requests
- To protect our rights, property, or safety
- With service providers who assist us in operating our website and conducting our business
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data
- Right to Rectification: You have the right to request correction of inaccurate data
- Right to Erasure: You have the right to request deletion of your personal data
- Right to Restrict Processing: You have the right to request restriction of processing
- Right to Data Portability: You have the right to request transfer of your data
- Right to Object: You have the right to object to processing of your personal data
- Right to Withdraw Consent: You have the right to withdraw consent at any time
To exercise any of these rights, please contact us using the contact information provided below.
9. Cookies
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of the website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us: